Polar Verity Sense FAQs

Yes, the armband can be safely worn while showering, bathing and swimming. The sensor is completely waterproof. However, if the sensor is exposed to saltwater, it's important to clean the charging pins to prevent saltwater buildup.

Regularly wash your Armband sensor and strap using mild soap and water. Rinse thoroughly and air-dry the strap by hanging it or laying it flat. Avoid using alcohol or disinfectants.

We recommend wearing your Polar Sense comfortably on your upper arm—either arm is fine. If preferred, you can also wear it on your upper forearm.

The fabric armband strap is elastic and fully adjustable. To adjust, slide the metal buckle up or down the strap. For a visual explanation, please see this video tutorial: https://visib.me/strap.

It's not necessary to remove the strap from the sensor housing, however if you have done this, here are the steps to rethread it.

​Step 1. Pass the band through one side of the plastic sensor holder

Step 2. Pass the velcro strap back through the metal buckle using the bottom hole

Step 3. Return the strap through the top hole so the velcro faces towards you
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Step 4: You should find that the armband looks like this when you're all done.

We don't stock spare armband straps ourselves. However, you can buy one directly from Polar or from websites such as Amazon.

If you need to replace your Polar Verity Sense, for example, you've lost your armband, we recommend replacing it with Armband 2.0. However, you can buy Verity Sense armband directly from Polar or from websites such as Amazon:

Keeping your armband firmware updated is a simple way to ensure your Polar Verity Sense works at its best. Updates often include performance improvements or bug fixes—all designed to improve the quality of your experience.

To update your firmware:

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