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Buying Visible with HSA/FSA funds

Visible is now HSA/FSA eligible

Updated this week

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) let you use pre-tax dollars for eligible health-related expenses in the US. When you use HSA/FSA funds, you’re saving up to 40% on the cost of Visible.

Visible Band 2.0, Visible memberships and all accessories, including shipping and taxes, are now fully HSA/FSA eligible.

You can either:

  • Pay with your HSA/FSA card at checkout, or

  • Pay normally and use your order confirmation to request reimbursement from your provider.

Purchasing using an HSA or FSA card at checkout

If you have an HSA/FSA card, use it to buy both your Visible Band 2.0 and your Visible membership. Split payments are not supported, so your HSA/FSA card must cover the full amount.

We recommend buying an annual membership

Renewal payments can fail due to plan rules or card settings, even when funds are available. An annual membership helps avoid interruptions and maximizes your HSA/FSA benefits. It also offers 25% savings compared to monthly payments, in addition to the tax savings you get by paying through your HSA/FSA.

Paying out of pocket and submitting for reimbursement

If you don’t have an HSA/FSA card, or experience issues using it at checkout, you can still use a regular payment method and submit a claim to your provider afterward. First, check with your provider to make sure your purchase qualifies and to confirm what documentation is required for approval.

We recommend buying an annual membership

Then you only need to complete the reimbursement process once per year instead of every month. This also offers 25% savings compared to monthly payments, in addition to the tax savings you get by paying through your HSA/FSA.

For FSA accounts, purchases usually must be made within your current plan year. Some plans may offer a grace period that extends beyond the plan year.

For questions about your plan’s rules or help filing a claim, contact your HSA or FSA provider.

How do I submit a reimbursement for a new purchase?

  1. Place your order using a personal payment method.

  2. Find your order confirmation email. This serves as your receipt.

  3. If some or all of your purchase is eligible, submit the electronic receipt to your HSA/FSA provider through their online portal or by mail.

  4. If requested, provide the Unique Product Code (UPC) for your purchase. Find the UPC for your Visible products.

What if I’m an existing Visible Member?

If you are an existing Visible member who purchased Visible membership since January 2025, you may be able to seek reimbursement from your HSA/FSA provider. Reimbursement for previous purchases is subject to the rules and restrictions of your specific provider.

How do I submit a reimbursement claim for a historic purchase?

  1. Find your order confirmation email. This serves as your receipt.

  2. Confirm the eligibility date of your purchase (see below).

  3. If some or all of your purchase is eligible, submit the electronic receipt to your HSA/FSA provider through their online portal or by mail.

  4. If requested, provide the Unique Product Code (UPC) for your purchase. Find the UPC for your Visible products.

How do I use HSA/FSA for ongoing memberships or accessories?

For ongoing membership payments or accessory purchases, you can add your HSA or FSA card as a payment method in the app, or continue using your current payment method and submit invoices for reimbursement.

Adding your HSA or FSA card as a payment method

  1. Select the Profile tab

  2. Select My account

  3. Select Manage my membership

  4. Select Manage billing. This will open a browser window.

  5. Click on the pencil (✏️) next to your payment card details

  6. Add your HSA or FSA card as a new payment method

Submitting invoices for reimbursement

  1. Find your order confirmation email. This serves as your receipt.

  2. Confirm the eligibility date of your purchase (see below).

  3. If some or all of your purchase is eligible, submit the electronic receipt to your HSA/FSA provider through their online portal or by mail.

  4. If requested, provide the Unique Product Code (UPC) for your purchase. Find the UPC for your Visible products.

Finding your receipt, Unique Product Code (UPC) and eligibility dates

How do I find my receipt?

Depending on your order, the email subject line will be one of the following:

  • Your Visible order is confirmed

  • Visible Order Confirmation

  • Activate your Visible membership

If you cannot find the order confirmation email, you can download an order invoice in the Visible app:

  1. Select the Profile tab

  2. Select My account

  3. Select Manage my membership

  4. Select Manage billing. This will open a browser window.

  5. Scroll down the page until you see Invoice history. Tap on a payment to open payment details. From this page you can download your invoice.

Visible Unique Product Code (UPC) and eligibility dates

HSA/FSA providers may require a UPC to confirm eligibility. Find UPCs and eligibility dates for for eligible Visible products below.

Product

UPC

Purchase eligibility date

Visible Band 2.0

19871539903

January 2025

Visible Annual Membership

19871589982

January 2025

Visible Monthly Membership

19871524445

October 2025

Visible 2.0 Replacement Arm Strap

72588206832

October 2025

Visible 2.0 Charging Cable (USB-A)

72588206148

October 2025

Visible 2.0 Replacement Wrist Strap

72588206729

October 2025

Visible 2.0 Replacement Arm Strap XL

72588206945

October 2025

Using HSA/FSA funds for shipping and taxes

Your HSA/FSA funds can cover shipping and taxes on your order. When you pay with your HSA/FSA card or submit a claim for reimbursement, these costs are automatically included—no separate documentation needed.

Gifting

US regulations only allow HSA/FSA funds to be used for:

  • The account holder

  • Eligible dependents

You can’t use your HSA/FSA to buy for someone outside that group, and gift recipients can’t submit claims themselves.


Need help?

You can always reach out to our Member Support team at [email protected], or via the in-app chat. You'll find this in the Profile tab.

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