Once you've purchased a Visible membership and downloaded the Visible app on your phone, you’ll need to activate it to start using membership features.
How to activate Your membership
Step 1: Find the order confirmation email we sent you right after your purchase. The subject line is "Activate your Visible membership". Make sure to check both your inbox and spam or junk folders.
Step 2: Open the email on your phone or computer and tap the 'Link my membership' button:
Step 3: If you don't have the Visible app yet, the link will help you download the app and create a Visible account.
Step 4: After activation, you’ll see 'Connect your band' at the top of the Today page in the app:
🎁 Bought a membership for someone else? Just forward them the activation email and have them tap 'Link my membership' to connect it to their Visible account.
Having problems activating?
If you're having trouble activating your membership, please contact our Member Support team for assistance. It's helpful to share the name and email address used to purchase your membership.