Visible Shop Overview
The Visible Shop is now open! You can now buy replacements and accessories for your Visible Band 2.0.
To find the shop: Go to the Profile page in your app and tap on Visible Shop.
What you can buy: Replacement Band 2.0 kits, chargers, and straps (wrist strap, arm strap, XL arm strap).
Who can see the shop: Only members who have connected their Visible Band 2.0 to the app can access the shop. If you haven’t connected your Band 2.0 yet, are using a Polar Verity Sense, or have an unsupported phone, you won’t see the shop.
Basket limits: You can only order items of the same type in one order.
Returns and refunds: You have 14 days to request a refund.
Referral credits: Credits can't be used in the Visible Shop — they only apply to membership renewals.
Please refer directly to the Visible Shop for the latest pricing and shipping information.
Visible Shop products
2.0 Wrist Strap
Wrist strap designed for Visible Band 2.0.
Strap size: 6.1 - 8 inches (16.5 - 20 cm) in circumference
Strap material: Fabric (Polyamide, Elastane)
Velcro Buckle: Aluminium
Care label: 100% Polyester
Color: Black
Important: Please only use the official Visible wristband with your Band 2.0. We have had reports of non-standard straps damaging the sensor.
2.0 Arm Strap
Arm strap designed for Visible Band 2.0.
Strap size: 7.9–13.0 inches (20–33 cm) in circumference
Strap material: Fabric (94% Recycled polyester, 6% Spandex)
Fastener: PU coated knit fabric, nylon
Velcro Buckle: Zinc alloy
Care label: 100% Polyester
Color: Black
2.0 XL Arm Strap
This is a larger version of the Visible Band 2.0 arm strap.
Strap size: 9.8 - 17.3 inches (25 - 44 cm) in circumference
Strap material: Fabric (94% Recycled polyester, 6% Spandex)
Fastener: PU coated knit fabric, nylon
Velcro Buckle: Zinc alloy
Care label: 100% Polyester
Color: Black
2.0 Charging Cable
Replacement charging cable for Visible Band 2.0. This is a magnetic charging cable that attaches to the band and plugs into a USB socket.
Materials: Plastic (PC and ABS), Stainless steel (SUS 301), Gold plating
Cable length: 550mm
Port type: USB-A. Magnetic 2.0 Charger.
Visible Band 2.0 replacement kit
Our complete Visible Starter Kit. Contains Visible Band 2.0 and charging cable.
The sensor:
Plastic (ABS+GF, PMMA)
Stainless steel (SUS 316, contains nickel)
The wrist strap
Polyamide
Elastane
Aluminium and velcro buckle
Polyester care label.
Battery: Up to 5 days of use on a single charge.
Battery type: 146 mAh Li-pol rechargeable battery
Charging cable materials: Plastic (PC and ABS), Stainless steel (SUS 301), Gold plating
Cable length: 550mm
Port type: USB-A. Magnetic 2.0 Charger.
Shipping & Returns
Shipping
Estimated shipping times and delivery costs are provided in the Visible Shop product pages. Please check the Visible Shop directly for up-to-date information.
Returns
You may request a free return and refund within 14 days of receiving your order. For a full refund, please return the product(s) in their original packaging. Please reach out to Member Support for help in arranging a return.
Tracking your order
We'll send you an email confirming your order immediately after purchase. Once your order ships, we'll email you a USPS (US) or Royal Mail (UK) tracking number to monitor the delivery status. Your order is small enough to fit through a letterbox and does not require a signature.
FAQs
Will the straps in the Visible Shop be available in any other colors?
Only black straps are available to purchase from the Visible shop. If you are interested in purchasing a strap in a different color, some users have successfully used COROS armband straps with Visible Band 2.0.
How do I add multiple items to the shopping cart?
Unfortunately, the shop does not currently support a shopping cart. This means different items will have to be purchased separately. We're sorry for any inconvenience this may cause, and thank you for your patience as we continue to improve the shop.
Am I limited to how many items I can purchase per order?
Currently, we’re limiting the number of items that can be purchased in a single order. You can buy up to 2 of any individual item, except for Visible Band 2.0 replacement kit, which is limited to 1 per order.
Can I use my referral credits to pay for items in the Visible Shop?
Unfortunately, you cannot use referral credits in the Visible Shop. Referral credit can only be used towards reducing the cost of your next membership renewal.
Why can't I see the Visible Shop in my app?
The Visible Shop is available in the app for Visible Band 2.0 users with an active membership. Since the Visible Shop only ships to the United States and the United Kingdom, access is restricted outside of these regions.
Can I use the Visible Shop straps with my Polar Verity Sense?
Visible Band 2.0 arm and wrist straps are not compatible with Polar Verity Sense. If you use a Polar Verity Sense with your Visible membership, the Visible Shop will not be available to you.