Where should I wear Armband 2.0?
We recommend wearing Armband 2.0 on your upper arm—either arm will work. However, if it's more comfortable for you, you can wear it on your upper forearm instead. We don’t recommend wearing it on the wrist.
What is the strap size of Armband 2.0?
The Armband 2.0 strap fits upper arm sizes of 9-12.5 inches / 23-32 cm in circumference.
Can I buy a larger Armband 2.0 strap?
We’re working on making more strap sizes available for Armband 2.0. In the meantime, some members have had success with COROS straps, which can be found here.
Note that the Visible Armband 2.0 is not the same device as the COROS heart rate monitor. However, the straps are compatible.
What is Armband 2.0 made out of?
The Armband sensors is made of plastic (ABS+GF, PMMA) and stainless steel (SUS 316). The strap is made of elasticated fabric (Polyamide, Elastane, Aluminium).
Is Armband 2.0 waterproof?
Yes, Armband 2.0 is fully waterproof. You can wear your Armband 2.0 in the shower, bath or when swimming. If your Armband 2.0 has been exposed to saltwater, it is important to clean the charging pins to prevent saltwater buildup.
How should I clean Armband 2.0?
Keep your Armband 2.0 sensor and strap clean by washing them regularly with a mild soap and water solution. Rinse the sensor and the strap thoroughly with water. When drying the strap, hang it up or lay it flat and let it dry completely. Do not clean with alcohol or disinfectant.
How do I turn off Armband 2.0?
There’s no need to turn Armband 2.0 off. The sensor automatically detects when you’re wearing it and goes into standby mode when you're not.
What should I do if my Armband 2.0 won’t connect?
If your Armband 2.0 won't connect, we recommend following the instructions here to restart your device: https://visib.me/pairing
How can I avoid missing heart rate data?
For the best experience with Visible, keep the app running in the background at all times to allow the data from your Armband 2.0 to sync continuously.
To avoid potential issues with syncing, ensure your Armband 2.0 is not connected to other apps or devices, such as a second mobile device or tablet.
If you notice any gaps in your heart rate data, you can force a refresh of the data. To do this, go to your Heart Rate screen by tapping on your heart rate in your Profile tab. Then tap and drag downwards the area below the heart rate graph until a tick appears.
How do I restart Armband 2.0?
If you experience problems with your Armband 2.0, you can try restarting it. The restart/reset button is on the top side of Armband 2.0, under the wristband. To restart Armband 2.0, press the button with a pin while the charger is disconnected. Restarting your Armband 2.0 will not delete any of your heart rate data.
Note: If your charger is connected when restarting your device, this will reset the device to it's original factory settings.
How do I update Armband 2.0 firmware?
If a firmware update is available, then you'll be able to update Armband 2.0's firmware by going to Profile > About > Troubleshooting and tapping Armband firmware update.
What do the LED patterns represent?
This LED pattern is displayed when the Armband 2.0 is on and ready to measure your heart rate, but the optical heart rate sensor is not in contact with your skin:
This LED pattern is displayed when you are wearing the device and the device is measuring your heart rate:
